Shop Policies

: : : We are unable to provide return or exchange on products : : :

Please ensure that you review the item information and photos carefully and feel free to ask questions before purchase. Take the time to review any potential contraindications to make sure the plants are safe for you to take, or discuss the products with your health care provider. If your product arrives damaged due to poor packaging, please submit a photograph to me and a replacement package will be sent.

: : : All orders are shipped out within 10 days of purchase : : :

As an herbalist and nature mentor my work brings me out into the wilds much of the time. If you need this item shipped asap please email me and I will do my best to accommodate you.

Standard shipping is via Canada Post Regular Parcel. You will be provided with a Tracking Number when the item is shipped. If you would rather me ship your item with through an alternate service contact me and I will try and accommodate your needs. Customers in the Muskoka area are welcome to arrange pick-up of their parcels and save on shipping. You MUST contact me at least 24 hours in advance to arrange pick up.

Please make sure your address is correct to avoid any lost packages.

I do my best to limit waste and primarily use recycled shipping materials. I do ensure though that your item is packed well and safe for travel.

All Wild Muskoka Botanicals products are produced using herbs that are primarily safe for everyone to use. However, allergies are common and even safe herbs are not suitable for people with certain health conditions or during pregnancy. Do your best to educate yourself on what herbs are safe for you and ask us if you have any questions.

: : : Please contact me if you have any questions : : :